- We ship across the globe. We ship via FedEx, UPS, DHL, and Aramex. Opal Candle does not ship to any PO Boxes or APO addresses.
- For International Orders, you can easily pay through your Debit/Credit cards as well as Bank Transfer, below are the bank account details:
- There is no return policy for International Orders. Quality check is performed at various levels on all the products before the products are dispatched. Special care is taken for the packaging of the products for the international orders. Our email is firstname.lastname@example.org for any kind of queries.
- Opal Candle tries to dispatch the order as soon as possible but there can be slight delay because of unavoidable circumstances.
- We shall provide details of shipment via email alerts to the customer, once the package is handed across to the carrier agency. The email alerts shall contain the transport/courier agency’s website details along with tracking number and expected date of delivery. The Customer may use the said details to keep a check on status of the package.
- As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country we are shipping to; payment of these is necessary to release your order from customs on arrival.
Customer service team is available between 10:00 AM to 7.30 PM IST. In case of any query, please write to us at email@example.com or WhatsApp us on +91 9990476804.
Opal Candle is one of the most loved and trusted company to buy candles. We are in the business since last more than decades and have built multiple loyal customers in India and Abroad. We have many abroad clients visiting to our showrooms with prior appointments during their visit in India. We would love to hear from you if you have any query. Drop us a mail at firstname.lastname@example.org