Privacy Policy

This Privacy Policy outlines how your personal information is gathered, used, and shared while you visit or make a purchase from opalcandle.com. For an enhanced experience while using our services, our company might require you to offer us certain personally recognizable information and order information.

Personal information

When you visit our website, we automatically gather some information about your device like information about your web browser, IP address, time zone, and some cookies that are present in your device.

The moment you browse our website, we will gather information about the individual web pages or products that you view, what websites or search terms mentioned you to the website, and data about how you are connecting with our website.

We refer to this automatically gathered information as “Device information”. By utilizing a few technologies, we collect the device information.

Cookies

Cookies are data files that are mainly placed on your device or computer and include an unsigned unique identifier. You will have the option to either accept or reject these cookies and know when cookies are being sent to your computer.

in case, you select to refuse our cookies then you might not be authorized to use some portions of our services.

Log files

Log files are responsible for tracking actions that take place on the website, and gathering data including your IP address, internet service provider, browser type, referring/exit pages, and date/time stamps.

Web beacons

In Web beacons, tags, and pixels are generally electronic files that are helpful in recording information about how you browse our website.

Order information

We collect certain information from you like your name, shipping address, billing address, email address, payment information, and phone number when you make a purchase or try to make a purchase via our website. All this is said as order information.

We make use of the order information that we gather to fulfill all kinds of orders placed through our website. Not only this, but we also use this order information for communicating with customers and screening our orders to find our potential risk or fraud.

Payment access

All online payments on our website are supervised on a safe payment gateway. We never store net banking information or credit/debit details of the customers as all kinds of payments are handled by a safe 3rd party gateway with top-class security.

Changes in the privacy policy

From time to time, we might update our privacy policy. Thus, we recommend kindly reviewing our privacy page regularly in order to know about the recent changes. We will also notify you about any changes by displaying the new privacy policy on our page. Once the changes are posted, they will be effective immediately.